About the Role:
If you are a people person, have an interest in financial services, and are looking for a job with fast-track career opportunities, then this could be the position for you!
This Mutual Bank is renowned in the industry for the way they treat and train their staff. You would have the opportunity to establish yourself in a well-respected financial institution.
This role is incredibly customer focused and is ideal for someone looking to enter an industry leader at an entry level. The team has a dynamic and supportive work environment where people want to come to work and grow.
Your new role
- Add value through calls, emails and webchat to new & existing members/customers.
- Provide quality customer experience and adapt conversation to suit each client.
- Inbound banking and account enquiries including general banking, loans, travel, finance, and term deposits.
- Continually grow and develop your skills and experience by working with banking products.
What you’ll need to succeed
- Excellent communication skills
- 12 months or over – call centre experience
- Ability to build rapport with people in short time over the phone.
- A keen interest in Banking/ Insurance Industry (previous foundation of knowledge and experience is preferable but not essential)
- Good time management
- Strong attention to detail
- Skills to thrive in a fast-paced environment
- Positive, enthusiastic manner
What you’ll get in return
- In return for your hard work you’ll get $54k + super per annum.
- Top class training and development and you’ll be working your way towards career advancement from the start.
- You will also be working in a dynamic, fun and hard-working team.
- This is a graduate job with a difference, seeking experienced candidates or providing the full training you need
- Clear career progression structure
What you need to do now
If you’re interested in this role, click ‘apply now’ or forward an up-to-date copy of your CV to firstname.lastname@example.org or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.