Sydney West
Posted 1 week ago

About the Role:

This opportunity is with a reputed National Mutual Bank located in Sydney’s West. Multiple part time options available 20 – 30 hours /week.

You can expect comprehensive training, regular coaching sessions to help you hone your skills further, and the opportunity to upskill & learn new things as you become more confident in the role.

There is a great deal of opportunity to progress into a variety of different areas within the bank – your career has no limits here!

Your new role

  • Add value through calls, emails and webchat to new & existing members/customers.
  • Provide quality customer experience and adapt conversation to suit each client.
  • Inbound banking and account enquiries including general banking, loans, travel, finance, and term deposits.
  • Continually grow and develop your skills and experience by working with banking products.

What you’ll need to succeed

  • Excellent communication skills
  • 12 months or over – call centre experience
  • Ability to build rapport with people in short time over the phone.
  • A keen interest in Banking/ Insurance Industry (previous foundation of knowledge and experience is preferable but not essential)
  • Good time management
  • Strong attention to detail
  • Skills to thrive in a fast-paced environment.
  • Positive, enthusiastic manner

What you’ll get in return

  • In return for your hard work, you’ll get $54k + super per annum pro rata.
  • Monthly Rostered Day Off.
  • Work life balance – rotating roster.
  • Top class training and development and you’ll be working your way towards career advancement from the start.
  • You will also be working in a dynamic, fun and hard-working team.
  • This is a graduate job with a difference, seeking experienced candidates or providing the full training you need.
  • Clear career progression structure.

What you need to do now

If you’re interested in this role, click ‘apply now’ or forward an up-to-date copy of your CV to  or call us now.

If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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