From Surviving to Thriving: Designing the Employee Experience Post Covid-19

We are excited to sponsor the upcoming ANZIIF webinar ? ???? ????????? ?? ????????: ????????? ??? ???????? ?????????? ???? ?????-?? on Wednesday 19 August. In this presentation, experts from MIT, QBE Insurance and AIA Australia will discuss how to lead a fully distributed workforce, lessons that can be learned from the COVID-19 remote working experience and examples from high-performing companies.

The COVID-19 new world of work did not happen gradually. It didn’t wait for us to line up the processes, the technologies and the people. It happened almost overnight, with little warning. 

Remarkably, most of us have risen to the challenge and our workforces were connected and functioning faster than we believed possible.

Now leaders are faced with a new challenge: how to deliver an experience for their employees that will enable them not simply to survive but to thrive in a new world of work that will never be the same again.

This session will draw on MIT CISR research to:

• Learn more about what it takes to lead a fully distributed workforce
• Explore what high-performing companies are doing to design their new COVID-19 employee experience
• Consider what impact the lessons learned are likely to have on the post COVID-19 ways of working

Webinar Details:

• Venue: Online
• Time: 12.00pm – 1.00pm AEST*

*Please visit Time and Date to establish the start time in your local time zone.

Speakers:

Kristine Dery – Research Scientist, MIT Sloan School of Management

Rachel Pollack – GM – Employee Experience and Wellbeing, QBE Insurance

Renae Smith – Chief Customer Officer, AIA Australia

This session will also provide participants with an understanding of the challenges and key learning experienced by a general insurance company and life insurance company as they transitioned to the new digital space.