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C-Level Conversations Podcast

C- Level Conversations is a podcast where Amrutha Murali interviews leaders in business and management across all sectors.

These are real life conversations with leaders working to overcome professional challenges. Inspiring conversations to learn from, for resilient and curious; corporate executives, human resources, business owners, Millennial generation leaders and ambitious people aspiring to lead.

Amrutha Murali is the founder and Managing Director of Executive Search and Recruitment Consultancy firm JobFitts Consultants in Sydney Australia. She has 25 years of experience in Human Resources and Recruitment consulting.

Episodes

🎙 Episode 6: Delivering a sustainable CX by improving EX

Reading Time: 2 minutes

With over 30% of consumers willing to stop doing business with you after just 1 bad experience, there has never been a better time than now to focus on improving the experiences you create and deliver for your customers.

However, the foundation to delivering a consistent customer experience is the employee experience. Global research confirms that companies who are best-in-class when it comes to employee experience outperform their fortune 500 competitors in ways that it matters, including customer experience and shareholder returns.

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🎙 Episode 1: Leading through Crisis

Reading Time: < 1 minute

With Tracy Glen – Head of Customer Assist and Fraud, Latitude Financial Services

It has been an unimaginable twelve months the worst bushfire season ever, pandemic economic implosion, loss and lots of new normals to navigate, especially for leaders leading large teams in multiple locations in different countries even leading through crisis is our topic today.

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JobFitts Consultants is a leading professional recruitment agency specialising in permanent, temporary and contract recruitment for SMEs in Australia.