🎙 Delivering a sustainable CX by improving EX


🎙 Delivering a sustainable CX by improving EX

Reading Time: 2 minutes

with Jason. S. Bradshaw – Global Guru on Customer Experience | Best-Selling Author and Keynote Speaker

With over 30% of consumers willing to stop doing business with you after just 1 bad experience, there has never been a better time than now to focus on improving the experiences you create and deliver for your customers.

However, the foundation to delivering a consistent customer experience is the employee experience. Global research confirms that companies who are best-in-class when it comes to employee experience outperform their fortune 500 competitors in ways that it matters, including customer experience and shareholder returns.

In today’s episode we will explore

  • What is customer experience
  • Why data is key to driving customer experience
  • The value of human connection in a digital exp
  • Personalization in CX
  • The role of EX in CX
  • And more

Today’s guest is Jason. S. Bradshaw.

Jason created his first business at fourteen, selling telecommunications and computer equipment which opened his eyes to the power of customer and employee experience.

He worked with companies including Telstra, Target Australia, Fairfax Media, New South Wales Government, Optus, and Volkswagen Group Australia,  he sat on the boards of ACON Health Limited and Oz ShowBiz Cares. 

His ultimate passion is helping individuals and organisations, grow and achieve their goals.  

Read ore about the awards Jason won here.

Connect with

Jason Bradshaw – https://www.jasonsbradshaw.com/

Amrutha Murali

Get Jason’s next book for FREE!


Amrutha Murali

Talent Sourcing and Recruitment Expert

Your Dream Job, Search Starts Here

Like what you see?

Related Insights

5 Ways to Boost Your Employer Brand

5 Ways to Boost Your Employer Brand

Boosting your employer brand is essential for attracting and retaining top talent in today's competitive job market. Our infographic highlights five effective strategies to enhance your employer brand and make your organisation a magnet for skilled professionals....

Get in touch

We are committed to protecting the personal information of our clients and candidates. We encourage you to review our Privacy Policy explaining how we collect and use the information you share with us.

Jobfitts th GREEN RGB Logo

JobFitts Consultants is a leading professional recruitment agency specialising in permanent, temporary and contract recruitment for SMEs in Australia.

Don't miss our latests podcasts!

Subscribe below to make sure you're notified whenever we release a new podcast.

You have Successfully Subscribed!

Share This

Share This

Share this post with your friends!

Share This

Share this post with your friends!