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🎙 Episode 6: Delivering a sustainable CX by improving EX

Reading Time: 2 minutes

With over 30% of consumers willing to stop doing business with you after just 1 bad experience, there has never been a better time than now to focus on improving the experiences you create and deliver for your customers.

However, the foundation to delivering a consistent customer experience is the employee experience. Global research confirms that companies who are best-in-class when it comes to employee experience outperform their fortune 500 competitors in ways that it matters, including customer experience and shareholder returns.

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JobFitts Consultants is a leading professional recruitment agency specialising in permanent, temporary and contract recruitment for SMEs in Australia.