Credit Assessor /Loans Officer – Bank

Sydney| Hybrid 2 days in the office.

By joining this reputed mutual bank, you will have the opportunity to build a purpose driven career with strong support and career development opportunities. Enjoy working in a diverse and flexible environment where you can give your customers the best service ever in securing the loan they require.

In this role as a Lending Officer, you will –

• Be the point of contact for customers regarding their loan.
• Accurately prepare applications as per policy, ready for submission to credit with all supporting documentation provided.
• Ensure all contact and requests from members is recorded in a timely, accurate and effective manner.
• Proactively keep members informed of follow up, submissions and other requests.
• Support the Credit team  to work through loan applications in an accurate and timely manner.
• Develop a strong understanding of lending and work towards securing a DLA.

Skills Required:

• Certificate level course in Financial Services or equivalent.
• 1 –  2 + years’ experience in dealing with Home Loan customers.
• Understanding of documentation required for a loan application.
• Strong focus on customer service.
• Ability to build rapport with customer’s by asking the right questions.
• Exceptional written and verbal communication skills.
• Ability to work in a team-based environment and autonomously.
• Experience with a Mortgage Broker or Bank in a similar support role essential.
• Previous Mutual Bank experience and system knowledge desirable.

You will be compensated with –

• Ongoing career development and training.
• Work in a customer centric and purpose driven bank.
• A diverse and inclusive work environment.
• Flexible Hybrid arrangement 2 days in the office and 3 days WFH.
• 1 monthly RDO.
• Annual leave loading of 17.5% plus 11% superannuation.
• 4 weeks annual leave.

This is an immediate start role. Ideally suited for anyone with 1 – 2 years’ experience with handling loan applications, collating documentation and preparing  submission for approval. In this role you will work on Home loans, Personal Loans , Motor/ Boat loans, Holiday loans and Credit Cards. An excellent opportunity for anyone looking to build a career in Credit Assessment in a Bank.